423-254-0818 support@jjdiesel.com

Shipping & Return Policy

 

 The overwhelming majority of our products will ship USPS Priority Mail. The overwhelming number of USPS Priority Mail shipments are delivered in 3 business days or fewer, but this is not a guaranteed date.

Shipping costs are included in the price when you order. In the event that you need to return a part for any reason other than a mistake on our part (i.e. wrong part sent or part is defective), the shipping cost is non-refundable and will be deducted from your original charge before the 15% restocking fee is applied against the remaining balance, which will then be refunded to you the same way you paid.

In some cases for especially large orders or large parts (such as the Ford 6.0 Intercooler Pipe and Boot Kit), UPS shipping may be used instead of USPS. This substitution is only done if the estimated delivery times are comparable (usually within one day of each other). When this is done at our election no change in the shipping cost will occur, i.e. it is still included in the purchase price.

For expedited shipping, we will ship USPS Priority Mail Express 1-Day or UPS Next-Day Air at our discretion. For most products, we charge a flat fee for overnight depending on the size and weight of the product. This is done for your convenience, and no amount is refundable nor will an extra charge be levied if the actual overnight cost is different from this flat fee. Orders placed before 2PM Eastern on a business day will usually be shipped for delivery the next business day. In the event the order is placed before 2PM Eastern time and this is not possible for any reason, we will make every attempt to contact you and let you know; if we are unable to contact you, we will ship it either expedited 2-day delivery or on the next business day, whichever is required. 

In the event you request a specific carrier for your delivery, be it standard or expedited shipping, we reserve the right to charge an additional $10 fee.

Header image courtesy of Diesel Maniacs

Testimonials

“Great product at a great price. Better quality than a major brand with blue parts.”

“We are repeat buyers— enough said :)”

“Kit was flawless as always, thanks again!”

“Very nice product! Excellent quality! As good or better than the rest! A+!”

“This really is everything you need. Works great.”

“Installing now – great job guys on keeping the cost down.”

“Great directions and good step by step pictures”

“Great deal. Installed with no problem and came with excellent instructions.”

“Perfect fit everytime – just finished my third install!”

“Very fast shipping, nice product, great price, and works as good as one for $299”

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